Terms and Conditions.
We reserve the right to decline a booking or cancel a session
If we are unable to offer you what you are looking for, we will be happy to direct you to someone who can
We reserve the right to cancel or postpone any session due to adverse weather conditions, mechanical failure, illness or any other unforeseen circumstances beyond our control. In such circumstances we will either offer you an alternative date or refund your fees in full.
Payments and Refunds
Full payments is required where a session is booked and due to start within 28 days
We require a deposit to secure your date and session for booking made more than one month in advanced
Deposits are non-refundable
Any outstanding balance must be paid within 14 days prior to the commencement of your session
Deposit and payment details will be conveyed in your "Session Information Notice which you receive once a session date has been agreed
If you wish to cancel
We appreciate that things happen that may require you to cancel
Notice to cancel must be submitted in writing and are only valid when you have received a written acknowledgment of your cancellation from us.
We respectfully ask that you inform us as soon as reasonably possible; at a minimum 48 hours prior to the start time of your session
We are unable to offer any credit where a cancelation is made in less than 48hours of the start time of your session
We will work with you to make reasonable, alternative arrangements
We will offer you credit for an alternative day where no other suitable arrangements can be found
Your Safety
Your coach / buddy wants you to have fun. We insist on it! Your buddy, sadly, will not be able to conduct the session if:
You are not adequately dressed
Your UK driving licence is invalid
You have no motor insurance
Your machine is not roadworthy
Under the influence of alcohol or drugs
Not safe on the road
Please inform us of any medical conditions
Please note
No credit will be offered under the above circumstances
Liability
Motorcycling is dangerous. Your buddy will make every effort to ensure your safety during a session
You are responsible for your bike and the consequences of your actions. As such you are not required to follow any instructions or directions that you do not feel safe or comfortable to do so
Motorcycle buddies are not liable to you for any expenses, loss, damage, personal injury or death as a result of any accident that may occur
Feedback
We are always keen to know what we do well and where we can do better. Should you feel you need to express a concern please let us know either by speaking to your buddy or emailing us.